FAQ
What exactly is cover-bag sanitising and why is it better?
The cover is a double-layer waterproof sheet sealed around the indoor unit, with a drain hose down to a bucket. It lets us pressure-wash the evaporator, blower and pan right on the wall, without dismantling the unit and without splashing the wall or floor. A spray into the grille does not remove biofilm; pressure washing does.
See current rates on the Prices page.
See current rates on the Prices page.
How long does a sanitising take?
The duration is estimated before booking based on the unit type, access, deposits and agreed work. Ask for the time needed for your unit; one fixed duration does not suit every visit.
Does anything in the house get dirty?
No. Foil on the floor, sealed cover on the unit, dirty water in the bucket, shoe covers, cover wiped at the end. That is our cleanliness promise: the wall and floor stay exactly as we found them.
How often should the unit be sanitised?
Once a year, in spring, for a living-room unit used in summer; twice a year for a child's or allergic person's bedroom or for a unit that also heats in winter; two to four times a year in offices, clinics and restaurants. You wash the filters yourself every two weeks.
Do you also do repairs or refrigerant top-ups?
No. We specialise exclusively in servicing, cleaning, sanitising and maintenance. A sealed unit does not lose refrigerant, so we do not 'top it up'; if we find a technical problem we tell you and point you to a repair service.
What solutions do you use? Are they safe for children and pets?
Two: an alkaline cleaning solution for the coil and blower, which is fully rinsed off, and an approved sanitising solution, fragrance-free and residue-free once dry. We schedule the visit while children are out of the room and run the unit on fan mode until dry.
Do you cover Ilfov? How fast do you arrive?
Yes, in all Ilfov towns, usually within 24–48 hours; in Bucharest usually next day, and in season same day when we have a slot. We work Monday–Saturday, 08:00–20:00.