Sanitised in May, by August it smelled of mould again – why so fast?

What is really happening

Biofilm does not start from zero after a partial wash: if colonies remain on the back of the evaporator, inside the roller or in the pan sludge, they repopulate the whole surface within weeks, because they have moisture, temperature and, with an open kitchen, plenty of food. Studies measuring cleaning effectiveness show over 99% reductions only when all components are washed, including the roller – which many companies merely 'spray' because it is hard to reach. Add the habit of switching off wet: a damp evaporator every night is a daily incubator. It is not 'normal' – it is a predictable result of the two.

Explanatory diagramWhat a visible deposit can show

What we do on site

1. Inspection and photos – we show you exactly where dirt was left from the previous visit, without commenting on the company.
2. Collection cover; cleaning solution on evaporator (both faces), roller (inside and out), pan, hose.
3. Pressure wash in place; we check the roller by rotating it fully.
4. Sanitising solution on everything.
5. Outdoor unit, washed in place.
6. We leave the drying rule written on a note stuck to the remote. See current rates on the Prices page.

What you can do yourself

• 'Fan' 30 minutes every evening before shut-off – set a timer.
• Hood on with every cooking session; unit off while frying.
• Filters weekly, not fortnightly, as long as the kitchen opens onto the living room.

What NOT to do

Prevention

With all components washed and daily drying, a living-room unit with an open kitchen stays clean a whole season, often two. Annual sanitising, in spring.

When to call us

0764 012 943, Monday–Saturday 08:00–20:00. If the smell returns within 3 months after our visit, we come back free of charge.